Refund policy

RETURN POLICY

Last updated 28/06/2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied for whatever reason, you may return it to us for a full refund, store credit or an exchange. We offer a no quibble guarantee, if you receive an unsatisfactory bottle, we will replace it with another we think you will love, or refund you. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen days of the purchase date and we accept open items where products are corked, damaged, faulty or unsatisfactory.

RETURNS PROCESS

To return an item, place the item securely in its original packaging and mail your return to the following address:

Attn: Returns

Unit 240

4 Blenheim Court

Peppercorn Close

PE1 2DU

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven working days from the receipt of your item to process your return.

EXCEPTIONS

For defective or damaged products please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions regarding our return policy, please contact us at:

Phone:  02036332778

Email: info@wineofgeorgia.co.uk